My computer is no longer broken! This is the first time I’ve ever experienced anything like this, so here’s a breakdown of what I went through to fix it for those that didn’t closely follow my tweets.
When it crashed, some people thought the issue was related to the computer overheating, so I turned it off and let it be until the next day.
The computer still had the same error as the day before, so it wasn’t a heat issue. I started messing around with the RAM because that was also a possible problem. All combinations of RAM placements and removals did not work. I’m not technically savvy enough to have done anything else, so I waited until the next day to take it to a professional.
I woke up bright and early to take my baby to the repair shop. The big issue was getting my computer from the bottom of my desk to the trunk of my car, and my computer is huge! I am a tiny person (Pretty LITTLE Sith) , and I have no muscle with a limited arm-span. I managed to get the computer into a rolling suitcase. It was still too big, but at least it was movable. My next task was to get the computer down the stairs, which I did with minimal shaking. It wasn’t perfect though, and the sound of the parts jolting made me nervous. Eventually I made it to the trunk of my car, but not before giving myself a bruise on my left arm.
The place that I looked up online had great reviews and was near my house. Additionally, it was a flat $50 for a repair. Unfortunately, I couldn’t find the location. In fact, the address was in suite 278 in a building that only went to 276. I called the business phone number and also the repair guy’s cell phone, but I could only leave a voicemail on both. I needed to get the computer fixed ASAP, so I tried some different options.
I went to Fry’s Electronics, a big box electronics store, and it took them about a good couple minutes before one of the employees bothered to help me. Normally when I’m at Fry’s, there are so many employees on the sales floor to help you, so this was out of the ordinary and annoying since I was accustomed to slightly better service. The cost for simply a diagnostic was $70, and the turnaround time for that was 3-5 days. I left.
I Googled for another small repair shop reasonably close to my house, and I found Simple Computer Repair. The diagnostics are completed within 24 hours. There is also no cost to see what’s wrong; however the cost of repair is $119 if you bring your computer to their location. I figured the guy from the first repair shop wasn’t going to call me back, so I decided just to take it here. The employee that helped me carried my computer out of the car into the shop. I was amused that he seemed surprised to see the water cooler and two hard drives. He couldn’t tell me how soon they could fix my computer, but at that point I was pretty desperate. I left the computer there and hoped for the best!
A little while after I left Simple Computer Repair, I received a phone call from the first repair shop guy. Darn it! I told him I brought the computer somewhere else already, which really sucks for me because I feel like I threw an extra $69.00 down the drain.
That day my mom said to me, “Why don’t you just buy a new one? It’ll cost less.” referring to my broken PC. Clearly, she doesn’t know 1. how much repairs cost and 2. how much my computer is worth.
I spent the rest of the day cleaning my room, arranging bunnies in a basket, and assembling my new Tetris lamp that I bought from ThinkGeek at PAX East.
Who has watched Shin Chan? That is Happiness Bunny on the right.
If you look closely, you can see my Minnie Mouse hat has my name embroidered on it.
Today I had the headache from hell, and resolved to lay in bed all day after eating banana pancakes for breakfast and Memphis BBQ Pringles for lunch. I know, I’m sooo healthy. Simple Computer repair called me in the morning to say that the problem was not hardware related as I thought, but software related instead. I gave the green light to go ahead and fix it. I pretty much moped around the rest of the day with a headache, waiting for a phone call from the computer guys before the time I really needed the computer, but nothing!
The reason why I was stressing so much about getting the computer fixed quickly was not because I’m terribly obsessed with gaming. I needed it done quickly because I was recording my first podcast as a co-host on Corellian Run Radio!
A few minutes before we started recording, Simple Computer Repair actually called to say it was ready. I guess that was pretty awesome that they fixed it in one day and technically before the podcast, but it didn’t help the situation in which I had to use my brother-in-law’s six year old laptop to do the show.
When I arrived at the repair shop and they turned it on to show me that it worked, I realized I had a nauseatingly cute My Little Pony wallpaper up. That’s cute, I remarked embarrassedly to the employee helping me. He deactivated some stuff to make my startup load faster and explained a bit on what I could do to avoid the issue in the future. I also realized that I forgot to bring the two sticks of RAM that I removed on Friday night, so I would need to install those back in myself.
I finally brought my computer back home, plugged everything in, put the two sticks of RAM in, and guess what? The computer says I only have 8GB of RAM rather than the 16GB that I’m supposed to have, and the sound doesn’t work. I don’t blame the repair shop, because obviously I don’t know how to install RAM, and I also suck at trying to get my speakers to work. *sigh* I can call them tomorrow to have them walk me through the speaker situation, and once I turn off my computer I’ll try to install the extra two sticks of RAM again.
I still feel like I paid A LOT to get it fixed, whereas if I was a bit more patient I could’ve had the guy from the first repair shop do it. However, I’m not sure if he could’ve done it as fast as the repair shop I went to, because it looked like they had a few more employees. If my computer ever breaks again (hopefully not anytime soon), I’ll probably try the guy from the first repair shop since it was a lot cheaper. Only then would I be able to judge if I made the better choice paying more and getting my computer back the next day.
Tomorrow I will tell you guys a bit more about what I’m doing for Corellian Run Radio! Sometime in the future I will also let you know what kind of parts I’m running on my computer as well.